Social Scanning involves us doing a comprehensive review of your organization's social media landscape.

This is an internal and external audit.

Social Media Game Plan Development is when we brainstorm with organizations on the best ways to begin a social media initiative.

We spend a day with the business leaders of your organization and game plan, goals, key performance indicators and the story.

Social Media Strategy Design is when we determine a go to market strategy encompassing either your organization's business goal, marketing objective or brand initiative.

We determine the best way to take this goal and transform it into positive ROI using social media.

Social Media Tactic Design & Implementation is when we design tactics that deliver on the strategy. Examples of tactics include:

A Twitter account, iPhone application, Customer Blog, Wiki's, and more. We also manage these tactics.

Social Media Organizational Road Mapping is when we outline a roadmap for all social media tactics within an organization. We identify gaps and roadblocks within an organization's culture and social media business model.

Persona / Social Ladder Design is when we identify current or new personas and then map these personas to the social media ladder.

This allows us to identify the best possible social media tactics to use.

Social Analytic Tracking & Measurement is when we determine tracking points on all tactics. We provide measurement tools so that organizations can see the ROI on each tactic and the whole strategy.
 
 
 
 
 
    Services      
         
   

Our goal is to help organizations find strategic approaches to social media.

We offer a range of services that focus on social involvement. We specialize in finding solutions to business challenges by using social media strategy and tactics. We believe that social media is much more than blogs, Twitter and Facebook. Social media encompasses everyday conversation and collaboration among users. Giving your customers the opportunity to express brand, product and services interactions will become the next service that every company will need.

Every company has a social media story - we invite you to find it!

Please explore our service offerings and investigate which ones best fit the needs of your organization. Each service offering fits within our Social Media Design Process (SMDP), our process for helping clients get from point A to point B using social media.

    Rollover any of the following services to see a full explanation.  
   
     
The core of our services rely on using social media tactics. We understand that many companies are looking to simply start out with a social media presence, for that purpose we offer stand alone social media tactics for companies. The example below illustrates our process in tactic design (example:) Facebook Fan Page.

Okay now what? Where do you begin?

Start by being part of the conversation... add your opinion or just take a look at our presentations on Social Media Terms, Definitions & Model or our Social Media by SPECK Media.

  There is a lot of presentations with ideas about social media. Don't just take our word for it, see for yourself.
   
 
 
           
  Participate in the conversation... where does all this begin? It begins with you or your organization taking a serious look into what social media can do for branding, marketing, customer support, product co-creation and most of your customers.    
     
   
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